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iCarhireinsurance.com has won a Travel Standard of Excellence award from the US Web Marketing Association, which awards the best websites on the World Wide Web. Now in its 15th year, the WebAward programme is the leading global website award comp...

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It is about time we start using this blog to let you know who is treating customers poorly and how to do something about it. We will not list the naughties on this particular blog, but we will try our best going forward to tell you about those c...

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Halo Insurance is up for a top spot at the prestigious British Insurance Awards 2011.  Now in their 17th year, the Awards reward first class performance, innovation and achievement. We believe we are reinvigorating the car rental indust...

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Anyone with a holiday planned over the next couple of months must be worried at the news that another Icelandic volcano has started to disrupt travel across Europe. The 2010 eruption was said to be a “once in a hundred year” event yet a little ov...

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Have you flown into or out of Barcelona's large airport? If you have, you've probably been fortunate to fly out of the new Terminal 1 building, which dwarfs the old airport tri-terminal set up. Well, I was recently there and as I looked across the ...

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On the 11th February, “Which?” the consumer magazine launched a super complaint into the practise of levying surcharges on transactions using debit or credit cards to complete a purchase. The basis of Which’s complaint is that this practise “...

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